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<TITLE>Andromeda Blues - I'm depressed</TITLE>
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<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">Hi all,</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">I bought my Andromeda about two months ago. Wow did I really like it. I spent three weeks or so getting familiar with the controls.</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">Then all my troubles began.</FONT></SPAN><SPAN LANG="en-us"> </SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">I started to record some stuff and decided to use my Andromeda as my controlling keyboard. All of a sudden</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">I</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> noticed that the f</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">i</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">rst F on</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">the left didn</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">’</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">t respond to touch sen</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">si</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">vity. It sounds</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">like</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">you really hit it</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> hard all the time</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">. This sucks on piano parts where you are using dynamics in you left hand, every</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"></FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">time you hit that F note you get a thunk</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">, like you slammed the key.</FONT></SPAN><SPAN LANG="en-us"> </SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">I decided to remove the keyboard from Midi to make sure it was the keyboard and not MIDI.</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> It still</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">occurred</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> when you play parts that are more percussive.</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">It</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">’</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">s r</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">eally</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">noticeable</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">, like you hit other notes at a volume of</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">3</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> and the F</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">is</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">at volume 10.</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"></FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">I</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">t sounds terrible when dynamics create overtones etc. T</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">he bad note doesn</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">’</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">t fit in with the ones that you play normal.</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> I also used my XP-50 as the controller, the F sounded right.</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">It is obvious that it is the keyboard assembly.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">I sent it back to Alesis. I described the problem in detail. They called me at work and I further explained the problem.</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> Next thing you</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">know</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> I get it back, they replaced the left contact strip. Guess what</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">–</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> it still performs the same way.</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> A very loud F note. I call them and they tell me that they replaced the most likely part and they couldn</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">’</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">t really hear the problem. I had the guy on the phone and I pul</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">led up Preset 2 087</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">–</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> 2 082 and 1 091. I</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">gently</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> pulled down on the G note and it was nice and soft,</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">when I did the same for the F I get this bang. I did this for him on the phone. It isn</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">’</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">t rocket science. I told them how to</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">dete</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">ct the problem. It isn</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">’</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">t hard to do.</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">I am so frustrated. Now they want me to send it back! What for</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">,</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> if they couldn</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">’</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">t read my instructions the first time what will change this time?</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> If I do I told them</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">I</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> want a new keyboard.</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">The sad thing, I sold my XP-50 which was my controlling board and bought the rack version to make room for my</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">A</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">ndro</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">m</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">eda</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">. I am so frustrated, more time without my studio</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">functioning</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> and no</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">guaranty</FONT></SPAN><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial"> they will get it right this time, or that they will send a new unit.</FONT></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"><FONT SIZE=2 FACE="Arial">Sorry to be so long winded.</FONT></SPAN><SPAN LANG="en-us"> <FONT SIZE=2 FACE="Arial">What would you guys do if you were in my shoes?</FONT></SPAN><SPAN LANG="en-us"></SPAN></P>
<P ALIGN=LEFT><SPAN LANG="en-us"></SPAN><A NAME=""><SPAN LANG="en-us"><FONT SIZE=2>Don</FONT></SPAN></A></P>
<P ALIGN=LEFT><SPAN LANG="en-us"></SPAN></P>
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