[A6] Buttons not working

[Steven Wartofsky]

For what it's worth (I understand the angst and frustration here!), Alesis
tech support fortunately continues to be extremely responsive to any problem
issues on the A6 -- I had a problem and they handled it faster than I ever
thought would be possible.

The A6 is a complex beastie. I'm sure help will be on the way.

Steve

----- Original Message -----
From: Jeff Laity
Sent: Sunday, June 16, 2002 4:17 AM
To: a6 at code404.com
Subject: Re: [A6] Buttons not working

There is probably a loose ribbon cable in the unit. Something similar
happened to me when I got my A6, my ribbon controller (the one on the
front panel) was intermittent. When I opened up the unit, I noticed that
the connector wasn't seated all the way into the socket. Alesis uses
inexpensive connectors that aren't locking, and sometimes put hot glue
on them but not always. I'll bet you could reseat the connectors on the
inside of the unit and that would fix the problem.

If you feel comfortable opening the unit up, I'll bet it's an easy fix.
It took me about an hour. If not, you should call Alesis for repair. You
could also try a soft reset, hold down soft button 4 on startup. But I
notice that's one of the buttons that aren't working, how ironic.
Holding down soft button 3 on startup is a hard rest which wipes out all
of your programs, so you could try that as a last resort.

Hope this helps, -jl

On Saturday, June 15, 2002, at 11:32 PM, Leary, John wrote:

> Sorry to destroy the sanctity of the list, but I must report a problem.
>
> I just got my Andromeda Thursday night.  It's a beautiful beast, and I
> may
> already be in love with it.  This makes my news all the more
> distressing.
>
> Within a half hour of my turning it on, several of the front panel
> buttons
> stopped working.  No matter how hard (or how lightly) I pressed, they
> didn't
> respond.  It was late, so I shut it off.  Next morning they worked
> again,
> but again only for a half hour.  What's more, they haven't worked since.
> I've tested them under diagnostic mode (power up with Soft Button 2
> down)
> and they don't work there either.
>
> I'm wondering if this is a problem anybody has run into before.  I'm
> hoping
> I'll be able to fix this with minimum fuss; I just got the keyboard in,
> and
> I don't want to ship it out for repairs unless absolutely necessary!
>
> The 17 buttons that aren't working are:
> Program mode button
> Soft button 4
> Select 4/12
> Program Bank ->
> Program Group 30
> Program Group 120
> Program Number 5
> Osc 1: Mod 3
> Pre Filter Mix: Noise/External Mod
> External Inputs: Voice 15
> Filter 1: View
> Filter 2: Mod 1
> Post Filter Mix: Filter 2 Lowpass Mod
> Env 1: Trigger
> Env 2: Mod 2
> Env 3: Mod 2
> Voice Mix: Output, Aux/Main
>
> OS is 1.40.09, though I doubt that makes a difference.
>
> Thanks for any help you can offer!
> John
> _______________________________________________
> A6 mailing list
> A6 at code404.com
> http://code404.com/mailman/listinfo/a6
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